For your convenience, our most common customer questions are answered right here.
Not finding what you want? Reach out directly through our Contact Us page.
Q: What is your process to create a collar?
A: We obtain the critical dimensions needed for your pet so it will fit correctly. Then we look at what colors, ribbon and webbing, you would like. Once I locate the materials, I send pictures an get your feedback on the items prior to proceeding.
Q: What sorts of options do I have?
A: We can create bows on the collars, specialty buttons, “bling”, really we can create any kind of decoration you want for your collar.
Q: How long does it take to get a custom collar made?
A: If materials are in house, it will be shipped in 1 – 2 days. If materials require to be ordered, it will be up to the procurement process but usually within 7 days.
Q: Where else can I find your collars?
A: We attend many craft and home shows within the Dallas / Fort Worth surrounding areas. Please follow us on Facebook and announcements go out with locations. Facebook Link
Q: Where can I find some of the examples of what has been made?
A: Take a look at our Facebook page from the link above. Give us a call and we will send you a picture of options to get the required design you are looking for.